Shipping Policy
Thank you for shopping with Yalmae!
We strive to deliver your favorite skincare and personal care products to your doorstep as quickly and safely as possible. Please take a moment to review our shipping policy.
1. Order Processing
- All orders are processed within 1-2 business days (excluding Sundays and public holidays).
- You will receive an order confirmation email once your order has been placed successfully.
2. Shipping Methods & Delivery Time
We offer pan-India shipping through reliable courier partners.
| Shipping Option | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 business days |
| Express Shipping* | 1-3 business days (select cities only) |
*Express shipping charges may apply and will be displayed at checkout.
3. Shipping Charges
- Free standard shipping on all prepaid orders above ₹499.
- A flat shipping fee of ₹50 applies to orders below ₹499.
- Cash on Delivery (COD) is available with an additional charge of ₹30.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can also track your order through the “Track Order” section on our website.
5. Delays & Exceptions
- Delivery delays may occur due to high demand, weather conditions, or unforeseen courier issues.
- In case of any significant delay, our customer support team will get in touch with you.
6. Shipping Locations
We currently ship across India. For bulk or international orders, please contact us at support@fuwu.in
7. Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please notify us within 48 hours at support@fuwu.in with relevant photos and details. We will resolve the issue promptly.
Still have questions?
Contact our support team at support@fuwu.in or call +91-9429693618.
We’re here to help!